One of the first applications of customer information management platform available for the MAC was ACT! The first application for this platform worked with the DOS operating system and its name came from Activity Control Technology (ACT). However as well as all the applications available on any platform that also has adapted to the changes and requirements of the times.
As telephony and telephone is not the only means of communication new versions of ACT! are available in the cloud and integrates social networks. This is very good news A?cause unlike older versions; these are not only available for use on computers or servers.
Why do we need these system solutions for MAC?
All companies today try to make good use of technology and social networks to expand their boundaries. With a simple click you can make a purchase from anywhere in the world anywhere in the world. If social networks like Facebook and Linkedin up with a comment you can close a transaction or confirm an existence. But this is not the main objective of this system CRM solution.
The truth is that the purpose of this application is to manage our contacts and monitor messages. Also, the conversations frequency and details included in emails sent to our customers in order to do a better marketing job and thus achieve the goal of CRM. Make us feel comfortable and attended to the consumer in order to ensure their loyalty to us when making purchases.
Best part is thatA�this option is effective even if we are independent traders, small business owners or entrepreneurs in the world market. Act! for mac has anA�data base that simply synchronize all communications concerning our social networks. Also, it help us learn to pay attention on thoseA�points which make a greater effort. But when it comes to customer information, we my think that we donA?t need aA�lot data to analyze. Actually, yes we do
That is why it is so necessary to incorporate Act! andA�manages everything related to our clients in order to promote a campaing. So in the case of phone numbers, emails, photos and profiles of social networks, websites and tasks we have, ACT!too manage it. You may need to check, letterheads marketing design A�and perform other internal processes.
Modes of administration
It may look like a simple CRM but the truth ACT! integrates veryA�well with other CRM systems that focus more on the marketing organization. Worth trying for we can manage our company activities, assessments and at the same time adapt our action courses depending on the results. This is important as customerA�managing relationships depends on the changes made.
Arrange everything is just the beginning of the route. Shows the big picture. An administrative group or an entrepreneur who chooses to solve problems and adapt to the requirements simply remain the same regardless of how many management systems used. That is why we must ask the question Do I get the most out or just snooping? If our purpose is to take advantage of these, we most beA�willing to make changes’ll also show you some reasons to rely on these systems.
Like any good CRM system implementation for MAC it is adaptable and easily integrated into personal management tools MAC, including including Apple Mail, iCal, Address Book and device information. This avoids having to manage all the applications one by one. Just configure and synchronize the system is ready to coordinate from contact details to date of calls or emails sent, activities, alerts and review post.
Once the synchronization is done, A�we can focus on the ability of this system to manage the information that we provide to specify which of our contacts are our customers. In making this management will proceed to see how they are created and customized specifically for them to keep adding information about each customer that will be incorporated into custom fields. It also allows access to Google Maps with which we can provide or request specific information.
Seeing this may think, well, is it all that brings to marketing? Management? Contacts? No, in addition to linking information between authorized devices that bring the system also it allows the establishment of projects, monitor them, creating reports, letters or e designs, notebooks share annotations between users and advanced options accounting.
Use and support
Regarding the use we can say that is quite simple, to the extent that it is defined as an intuitive tool that what is needed is more curious because it is easy to navigate. By having this quality will begin to know the functions offered by this management system and gradually will manage its functions absolutely and accessories. Besides that, if you have difficulties, itA�has a wide service support about.
If we want detail about the information on the Internet we can access wikipedia and see the general details for means of contact support. If we have more questions yet and do not know how you ask it, youA�can review the Q frequent or message board for users available on the network.
And having information on its functions, features, benefits and details of the application, besides the desire to boost their business; Why not try this wonderful tool. Give CRM system available for MAC the opportunity to grow your business.